One mandate. No call centres. Lawyers who've already won against Air France, Ryanair, Lufthansa. And a clock that stops the day the money hits your account.
EU regulation 261/2004 has been on the books since 2005, but most passengers either don’t know about it or give up after one polite email to the airline.
GateHelp is built by an Airbus A320 First Officer and a litigation team that knows the inside of airline back offices. We don’t send templated emails — we file cases.
A form designed to never block you. Got the boarding pass? We use it. Don't have it? We just ask for the flight number and date. In 2 minutes you know whether you're entitled to €250, €400 or €600.
A qualified eIDAS mandate, GDPR-compliant, that grants us only the right to act on your behalf with the airline. You keep all your rights, and you can cancel at any moment.
As soon as the airline pays, we wire 70% of the compensation to your IBAN within 48h. No advance, no hidden fees, no credit card. If we fail, you owe nothing.
Flights triggering GateHelp cases in real time. Updated hourly.
Here's what happens, step by step, on a standard European case with airline cooperation.
Free check in 2 minutes. No commitment, no credit card.